• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-12-2017 03:43 PM

HP Recommended
Product: EliteBook 8470w
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I'm looking for help finding the Base System Device driver for my EliteBook 8470w.

The Hardware IDs are as follows:

PCI\VEN_197B&DEV_2392&SUBSYS_179B103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_179B103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

I've seen people post driver solutions based on these IDs. Is anyone willing to tell me how they know? I've got a number of machines I'm trying to get running, and would love to be able to learn how to fix the issue rather than needing to ask.

Thank you for your time,

Ar713

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2017 04:10 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

View solution in original post

3 REPLIES 3

‎04-12-2017 04:10 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

‎04-12-2017 04:34 PM

HP Recommended

Thanks!

‎04-12-2017 04:42 PM

HP Recommended

You're very welcome.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.