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kkruse1 Student
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Base System Devices showing as unknown in Device Manager after Windows 10 upgrade

‎06-08-2016 11:55 AM

Product: Pavilion dv7
Operating System: Microsoft Windows 10 (64-bit)

After upgrading to W10, i now have 3 unknown devices. their hardware ID are in order:

 

PCI\VEN_197B&DEV_2383&SUBSYS_3624103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_3624103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880

PCI\VEN_197B&DEV_2382&SUBSYS_3624103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_3624103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

PCI\VEN_197B&DEV_2384&SUBSYS_3624103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_3624103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

 

thanks!

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Provost Provost
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Message 2 of 2
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HP Recommended

Base System Devices showing as unknown in Device Manager after Windows 10 upgrade

‎06-08-2016 02:51 PM

Hi,

 

For all 3 above, please download the following zip file

 

    ftp://211.75.121.162/CardReader/Windows/JMB38X_WinDrv_R1.00.50_WHQL.zip

 

Unzip it and run setup to install to your computer,

 

Regards.

BH
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