Base system device driver for compaq presario cq40-316au

[praveenzx]

Hi ,

Few days back i have replaced a montherboard chipset due to failure with the help of a laptop service engineer . My latop model is Compaq Presario CQ40 316AU and OS is Windows 7. Now its booting up . But now i have 2 other issues.

1) Bluetooth not working correctly

2) Sond is not at all working

I checked the Device Manager and and when i tried to update/install the missing drivers i can see an error that "Base System Device" driver is not getting installed.

Can anyone please advice 

thanks,
Praveen~

 

[DavidPK]

Hi,

Go into Device Manager, right click on the problem device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.  Repeat this for each device showing an error.

Regards,

DP-K

[Khosro1987]

Oj

[praveenzx]

Base System Device

PCI\VEN_197B&DEV_2383&SUBSYS_30FB103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_30FB103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880

PCI\VEN_197B&DEV_2382&SUBSYS_30FB103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_30FB103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

PCI\VEN_197B&DEV_2384&SUBSYS_30FB103C&REV_00

PCI\VEN_197B&DEV_2384&SUBSYS_30FB103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

[DavidPK]

Hi,

Download and install the Card Reader driver on the link below.

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45180.exe

Regards,

DP-K

[praveenzx]

thanks, that worked fine. 🙂 

Now the only issue pening is regarding the speaker and mic.  Can you assist me to fixt that tooo 🙂

Note: Using headphone its working fine.   

[rebborebb]

hi, i switched my os from vista to windows 8 yesterday, and there are 3 base system device has gone missing. 

these are my hardware ids. 

PCI\VEN_197B&DEV_2382&SUBSYS_30FE103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_30FE103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

3 of them has the same num of ids. and if i checked it online, it is for windows 7. please please please help me.