Base system device driver?

[HaSteNlQ]

AS title says, I have an unknown device named Base System Device. i have downloaded all the drivers on the HP support site and there doesn't seem to be one there for this Base System Device. Is there anyone on here that may be able to point me in the right direction?

Thanks,

HaSteNlQ

[venomous-Nerd]

Hello hasteniq,

Welcome to HP support forum where we try to find a solution to ur issue, however could you possibly expand on base system device or send a screenshot of the hardware drom device manager.

[banhien]

Hi,

Please try:

(a) Right click missing device,
(b) Click "Properties",
(c) Click "Details" tab,
(d) Select "hardare ids" from Property pull down window,
(e) Right click "Value" area and "Select all",
(f) Hold down Ctrl key then press C,
(g) Paste the information to your post back message.

Repeast for other device(s).

Regards.

[HaSteNlQ]

"PCI\VEN_197B&DEV_2392&SUBSYS_17A7103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_17A7103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880"

This is my details value

[venomous-Nerd]

You need to install the network drivers uninstall the old ones install the lastest one's reboot system after you removed it same goes for when you install it 🙂

[HaSteNlQ]

[banhien · Accepted solution]

@HaSteNlQ

Please try the following driver for The JMicron Media Card Reader Driver 

      ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

Regards.

[HaSteNlQ]

Thank you . it work for me

[HaSteNlQ]

@Banhien Can u help me fix drivers "HP Mobile data Protection Sensor" ? i missing this on windows 10 64bit. HP 8570P

thank u for supporting me 

[banhien]

@HaSteNlQ

It's a safety feature related to the hard drive.  If the Mobile Data Protection Sensor detects your notebook is falling, it instructs the HDD to park the drive heads in an attempt to prevent damage to the drive. Please try  to reinstall  HP 3D DriveGuard software or try

      http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

Regards.