×

Information

Fix Windows 10 Update Issues

Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center

×

Information

Fix Windows 10 Update Issues

Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center

This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

1 0 0 0

Message 1 of 1

304

Batter Charging Problem

HP Recommended

Product: HP Spectre 360 13-W023

Operating System: Microsoft Windows 10 (64-bit)

Hi, just bought a spectre laptop from hp.

Batter charging was fine. After I updated my windows through Windows Update assistant, charging became a problem.

Everytime, connecting original charger to USB C-type does nothing for the first time. When I try the second time, it starts charging and gives me the pop-up "HP recommends using an original power adapter from HP."

How to fix this problem? Is normal charging happening?

Please respond.

This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation