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‎05-18-2017 01:03 AM - edited ‎05-18-2017 01:06 AM

HP Recommended
Product: Pavilion 15-n205tx
Operating System: Microsoft Windows 10 (64-bit)

I had purchased this notebook in 2013; changed the battery in august 2016.But since January 2017(when the battery recall program started ), my new battery ;though 100% charged, discharges in 30 min. I validated this new battery manually through the hp battery recall program and they resoponded that my battery is safe and there is no need to recall it. But the same problem exists.Please suggest me what can be done.  

1 REPLY 1

‎05-18-2017 02:55 AM

HP Recommended

Hello @Runita,

 

Please test and calibrate the battery and post back !!

 

 

Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/my-en/document/c04700771

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

 

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