Battery drain when shut-down (HP Spectre x360)

[wei12307]

Wait did they send you the replacement battery and you installed it yourself? @pvbgolfer

[pvbgolfer]

They Fed Ex'd the new battery to me, and a local service person came to install it.  A very simple process

[wei12307]

Did you simply ask hp support for a battery replacement?

[Bottomsup1]

Here is the question on the best buy site
http://www.bestbuy.com/site/laptop-computers/questions-answers/pcmcat748300707091.c?id=pcmcat7483007...

Look for the battery drain question and click on Helpful

[pqkiller666]

So I just had a tech come online and flash my computer with the Sphinx fix despite me telling him I had already done it and the files were still in a folder on my desktop.

Turns out the flash.exe has now been updated to be called flash_Rev9_TI14_B8_Sign.exe and the tech claims the file was updated.

I am going to set BIOS to enable USB charging and fast boot and report back on the results.

For those who are unaware, I have the i7 7th Gen 256GB SSD 13.3 inch with 8GB Ram....

[op1001]

my time with this is running out i have 14 days left.

it is funny  but i have a feeling HP doesn't even know what is going on.

they assume it is the Sphinx causing the drain, but i bet there is more to the issue.

not only that, going from 100% to 94% when power it on.. that is just pathetic.. 

that is like leaving your car on a full tank of gas, you turn it on and it loses a 1/4 of fuel

[pqkiller666]

This is presuming that the 100-94% is an actual drop in capacity and not just a pause in showing the correct battery percentage.

The fuel gauge on my car stays at Full for about 130 km (80 or so miles for you American Folk) before quickly moving down through the first quarter over the next 70 km (40 or so miles) so that concept is not altogether foreign to me.

[lynx3333]

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@pqkiller666 wrote:

So I just had a tech come online and flash my computer with the Sphinx fix despite me telling him I had already done it and the files were still in a folder on my desktop.

Turns out the flash.exe has now been updated to be called flash_Rev9_TI14_B8_Sign.exe and the tech claims the file was updated.

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I just checked the files I downloaded from HP when the Sphinx fix was available from there and that is the version in the zip file although the date is 11-21-2016. I'm not sure what the original date on flash.exe was. I hadn't bothered to look in the files because I thought they were the same files that I'd already tried.  I'll wait to hear your results before I try anything more; I'll be interested to hear if it helps or not. Thanks

[Demogo]

The Sphinx zip file is available again on the HP FTP site with the original zip file name but with the updated EXE filename you listed.  🙂

I think I'm going to hold off for a few weeks and wait for the updated BIOS.  That scares me less than what the Sphinx update could do to future updates of that firmware...

[jee82]

I ran a checksum tool on the files from hp ftp server, the original flash.exe file and the flash_Rev9_TI14_B8_Sign come out with different checksums, so there is a difference in the files. I downloaded the files from the ftp server before they went missing and downloaded the "new" files now that they are back on the ftp server, there is no changes in filename or checksum.

I originaly flashed the flash.exe file, i just flashed flash_Rev9_TI14_B8_Sign.exe now, going to see if theres actually been any real changes and if it completely removes the battery drain. Funny thing though, when i flashed it i could see that it still writes the PD Firmare as N/A. I know a lot of thunderbolt 3 hardware has requierments to what thunderbolt firmware you have, so if anyone with thunderbolt 3 devices, preferably someone with an egpu that charges the computer aswell can check if it still works, that would be great 🙂