cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Ernestochi_40
New member
1 0 0 0
Message 1 of 2
121
Flag Post

Battery low capacity charge

HP Recommended

Hello Experts,

I am experiencing big trouble with an hp laptop battery. it indicates that the battery has a capacity and may need to be replaced. laptop works only when plugged in. apart from that it shuts down.

 

Can anyone assist me on this matter, please

 

Ernesto Chi

Belize,

Orange Walk Town

1 REPLY 1
visruth
Level 15
13,019 10,555 1,700 3,967
Message 2 of 2
Flag Post
HP Recommended
Hi,


That means you've to replace the battery with a new HP battery.

Symptoms indicate low battery capacity for sure.

What is the full model name, exact product number of your laptop?

We could post a link to online seller or HP part store selling this battery


Regards

Visruth
Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation