So, Windows is reporting my battery life to be anywhere from 3 hours to 14 mins from full charge. On startup I will ususally, not always get a notice that my battery capacity is very low as well. Diagnostics are reporting that one cell of the battery isn't fully charging when that happens. I try to keep the laptop on battery power as often as possible, but when I charge it, it will take a couple of hours to reach 100% but when it does, it immediatly puts itself into hibernate. The laptop is still under warranty and I will be sending it in when I get the chance, but this will be the second time with the same issue. Is this a known problem? I haven't seen this issue pop up before.
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I see from the post that you are having issues with the battery not charging on your HP notebook. Don't worry I'll try my best to help you with this,
To provide you with an accurate solution, I'll need a few more details:
Have you made any changes on the PC before the issue started?
Have you tried to update the drivers?
In the meantime, let's start off by performing a Hard Reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, the keyboard stops responding, or other external devices locking up.
I have a few steps listed below that should help you resolve this concern:
Unplug the charge and use the laptop until the battery drains to 15%.
Turn off the laptop and turn it back on after 30mins.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager,
Restart the computer and the issue should be fixed.
Also, Go through them all and let me know what you have determined is causing the issue.
The first document has the most relevant troubleshooting if your battery appears to be not charging.