• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion 15 Notebook PC
Microsoft Windows 10 (64-bit)

Hi,

 

I realise this has been beaten to death and i have followed instructions on various threads and downloaded various drivers and they always fail with the message below.  Can anyway give me further advice?  

rorrisons_0-1582990524940.png

 

2 REPLIES 2
HP Recommended

@rorrisons 

 

Please download and install

 

   https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe

 

or older

 

    https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi Ben

would those drivers work for ENVY?

My problem is when i plug in my headphones, main speakers stay on. what is the point of it?

Before upgrading to win10 they used to switch off when plug in headphones.

I even remember having a choice in Beats preferences for it but no longer exist.

Any fix for it?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.