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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-15-2017 01:40 AM

HP Recommended
Product: HP Envy x360
My Code is 92720448
Please please help me... ;-(((
12 REPLIES 12

‎05-15-2017 01:44 AM

HP Recommended

Hi,

 

Enter  23688488

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

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‎05-15-2017 01:44 AM

HP Recommended

Hi,

Try inserting this code:

23688488

 

Hope it helps,

David

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‎05-15-2017 02:07 AM

HP Recommended
Invalid Password ;-(((
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‎05-15-2017 02:08 AM

HP Recommended
The Code isn't working ;(
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‎05-15-2017 02:09 AM

HP Recommended

Hi,

 

Does your halt code have a 'i' prefix?

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎05-15-2017 02:12 AM

HP Recommended
Yes...
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‎05-15-2017 02:13 AM

HP Recommended
[ i 92720448 ]
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‎05-15-2017 02:15 AM

HP Recommended

Hi,

 

Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.

 

or

 

You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - if you require the Maintenance & Service guide, post back with the full Model No./Product No. of your x360 series.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎05-15-2017 02:19 AM

HP Recommended
Hmm...okay. Many thanks !!!
Opening the Envy x360 is too difficult for me ;(
I will contact the hp support...
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