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04-12-2017 06:39 PM
Product: Go pavilion HP 15-au018wm
Operating System: Microsoft Windows 10 (64-bit)
I got laptop from Walmart from one display units
The window mess up and try recovery the laptop
Now says
Enter administrator password or power on password
[i 58871105]
Need pass code
The window mess up and try recovery the laptop
Now says
Enter administrator password or power on password
[i 58871105]
Need pass code
3 REPLIES 3
04-12-2017 06:50 PM
04-12-2017 11:09 PM
> I got laptop from Walmart from one display units. The window mess up and try recovery the laptop.
Go back to Walmart, and get an exchange or a refund.
Or, since the password probably was set to prevent any customer from entering BIOS SETUP on that "display" unit, and then setting something "bad", find the Walmart employee who set that password, and ask they (gender-neutral pronoun, not a typo) to either clear or set a new password.

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