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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-21-2017 01:43 PM

HP Recommended
Product: HP Elite Book Foilio 9470m
Operating System: Microsoft Windows 8 (64-bit)

Hello

I need help resting my bios password 

I have a HP EliteBook Folio 9470m

2 REPLIES 2

‎03-21-2017 01:45 PM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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‎03-21-2017 01:48 PM

HP Recommended

I did but my BIOS is not up to date for it to work. 10/08/2013. I think I may have to have the BIOS chip replaced. 

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