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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
DanaM9191
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Message 1 of 2
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Blank black screen after Preparing Automatic Repair message

‎03-22-2017 02:48 PM

HP Recommended
Product: HP 15
Operating System: Microsoft Windows 8 (32-bit)

Laptop issue.  Can't get started up.  Blank black screen after couple mins of "Preparing Automatic Repair" message.  This started after automatic downloads to my computer.  How do I fix this issue?  I read posts online about other people with the same issue and maybe related to the hard drive.

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Muzammil_A
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Message 2 of 2
Flag Post

‎03-22-2017 05:30 PM

HP Recommended

I understand that your HP Notebook PC running Windows 8.1 is stuck in the Automatic Repair Loop and you are looking to have it resolved. I am providing you with a Microsoft Community thread: How to Fix the Automatic Repair Loop in Windows 8.1, which has addressed this very issue and provided all the known solution to it. I recommend you review the thread and apply the recommended solutions.Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!

 

 

https://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/how-to-fix-the-automatic...

 

 

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**Although I am an HP Employee, I am speaking for myself and not for HP.

I am an HP employee
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