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uhugyorgy Tutor
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Blue screen memory management error hp pavilion dv6 i5

I have a HP PAVILION DV6-3122SL  (I5)

I got a bluescreen

Here is my problem

060313-21590-01 - Copy.dmp

6/3/2013 9:01:54 PM

0x00000124

0x00000000

0x8550f01c

0xb6000000

0x00000185

halmacpi.dll

halmacpi.dll+ef3f

 

On Mon 6/3/2013 6:01:54 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\060313-21590-01 - Copy.dmp
This was probably caused by the following module: hal.dll (hal+0xEF3F)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF8550F01C, 0xFFFFFFFFB6000000, 0x185)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

 

Please help

 

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Provost
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Blue screen memory management error hp pavilion dv6 i5

Hi,

 

Please download and instal the latest HP UEFI Support Environment version from here (of course if you are able to do this).

Restart system and on the startup repeatedly press the F2 key to run HP PC Hardware Diagnostics. 

Choose from the list " System Tests " -> " Extensive Tests " -> " Run Once ". 

This way we will check whether these blue screens are caused by a hardware problem or not.

Let us know about the result (of course you can also take a photo with result and attach it to your next post in this topic).

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
uhugyorgy Tutor
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Blue screen memory management error hp pavilion dv6 i5

Tou for the quickly response for my question :) I will run a test today .Sorry for my bad english (i am from Transilvania)

 

Thank you again.

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uhugyorgy Tutor
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Blue screen memory management error hp pavilion dv6 i5

IMG_8625.jpg

 

 

here is the test results.

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uhugyorgy Tutor
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Blue screen memory management error hp pavilion dv6 i5

I tested all memories (2x4gb) with memtest 12 hours per memory ...the memory is with no errors
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uhugyorgy Tutor
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Blue screen memory management error hp pavilion dv6 i5

Afther the test i booted windows and i got again bluescreen errorbluescree.jpg

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Blue screen memory management error hp pavilion dv6 i5

Download and install HP Software Framework from here and restart system.

Download and install HP Support Assistant software from here and run it.

 

Click the Updates and tune-ups button to check for HP updates.

To check for recent updates, click Check for HP updates now.

If any updates will appear, install them.

 

When there will be listed Bios update, plug the power adapter to the notebook, before you will try to install it.

Do not shut down or remove external power from your computer during the process.


Run Windows Update and install all updates from there too. Check the results.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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uhugyorgy Tutor
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Blue screen memory management error hp pavilion dv6 i5

Updates found

1. Atheros 2011 Wireles Lan Driver

2.Realtek Local Areanetwork Lan Driver

3 Hp Quick Launch Software

No windows update found.The windows is up to date.

No Bios update (i have the latest Bios F29_

 

 

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uhugyorgy Tutor
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I have got a Bluescreen error again !!!

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Blue screen memory management error hp pavilion dv6 i5

It would be great to be able to check minidump files.

Check the below link to find more details about it:
Blue Screen (BSOD) showed up? Check this topic.

 

I hope that this way I will be able to find cause of your problem.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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