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HP Recommended

Hi, 

 

I have just bought the  Hp Split 13 X2,  product no. E7G42EA#ABU and upgraded to Windows 8.1

I'm having real problems trying to get anything to bluetooth to my PC.

Tried to find different ways to solve this , but had no luck.

Any help would be gratefully recieved, cheers!!!!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello wurkeyticket, welcome to the HP Forums.

I see that you're having an issue with the bluetooth on your notebook. I will try to assist you with this.

Were you having these issues prior to the upgrade to Win 8.1?

I'd recommend making sure all the drivers are up to date for your notebook. The best way to do this is with the HP Support Assistant.

From there these two documents may be helpful to you:
    Using Bluetooth Devices (Windows 😎
    Fixing Bluetooth Problems

Let me know if this is able to help you.
Thank you for posting on the HP Forums.

I worked on behalf of HP.

View solution in original post

2 REPLIES 2
HP Recommended

Hello wurkeyticket, welcome to the HP Forums.

I see that you're having an issue with the bluetooth on your notebook. I will try to assist you with this.

Were you having these issues prior to the upgrade to Win 8.1?

I'd recommend making sure all the drivers are up to date for your notebook. The best way to do this is with the HP Support Assistant.

From there these two documents may be helpful to you:
    Using Bluetooth Devices (Windows 😎
    Fixing Bluetooth Problems

Let me know if this is able to help you.
Thank you for posting on the HP Forums.

I worked on behalf of HP.
HP Recommended

Hi, 

 

Thanks for your help, problem sorted, bluetooth now working grand :OpenSmile:

 

Appreciate your help as was getting very frustrated!!!!!!

 

Cheers!!!!

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