• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-06-2013 04:40 PM

HP Recommended

hard disk passed and memory test passed. What to do now

 

‎08-06-2013 05:27 PM

HP Recommended
Had to replace hard drive

‎08-18-2013 09:48 PM

HP Recommended
heres my product number. just had the same problem today. Product Number FV670EA#AB8

‎10-13-2013 02:19 PM - edited ‎10-13-2013 02:32 PM

HP Recommended

I am having the same trouble. If I reseat my hdd, will I still have everything on my laptop? I can't lose all my files.

My laptop is product # D1E80UA#ABA. I just bought this laptop in Feb. so I still have my warranty.

‎10-13-2013 04:04 PM

HP Recommended
I reseated my hdd and it did not help at all. I tried to restore defult settings using f10 then f9 and that didn't help either.

Is there any way to retrieve the files off of my hard drive? I have over 9,000 photos on there that I need.

‎10-13-2013 10:30 PM

HP Recommended

@SLC93 

 

If the hdd still has any life left in it you may be able to install it into a> USB HDD Enclosure, plug it into another machine via usb port and copy your files,photos off to the hdd of host machine. If the hdd spins up it should show up as another hdd in the host machine to be explored,etc.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

‎10-15-2013 05:33 PM

HP Recommended

I hooked my hdd into a different laptop and the same page popped up

‎10-15-2013 08:04 PM - edited ‎10-15-2013 08:05 PM

HP Recommended

The hdd is not likely going to boot on any machine. The only hope of recovering files is to use a USB hdd enclosure as I suggested above and plug it into usb port of a working machine. If the hdd spins up you should be able to see it as a storage drive and browse/copy files off to the hdd of the host machine.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

‎10-23-2013 12:02 PM

HP Recommended

I bought a USB hdd enclosure and plugged it in. The hdd is beeping. It's not showing up anywhere.

‎10-23-2013 09:14 PM

HP Recommended

It apparently is completely dead with no hope of recovering any files.Sorry.:(

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.