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Werner5 Student
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Boot device failed

hp hq-tre 71025

Hi my Hp says "The selected boot device failed. press enter to continue. once enter is pressed the hp shut down. how can I fix this

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HP Support Agent
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Boot device failed

@Werner5,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

 

I understand that you get an error message "The selected boot device failed. press enter to continue".

 

In order to assist you better, please let us know the model number of the unit and the operating system installed on the computer from the links below: 

 

1. Click Here to Find Your HP Product Model Number

 

2. Click Here to Find Windows Operating System installed

 

3. Click Here to Find the Mac Operating System installed

 

In the meantime, you may run the quick test from the link: http://hp.care/2nexK0h

 

You have a good day ahead.​​​​​​​

Rainbow23
I am an HP Employee

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