-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Brightness adjustment doesn't work in windows 10 latest buil...

Create an account on the HP Community to personalize your profile and ask a question

06-28-2017 03:01 AM - edited 06-28-2017 03:02 AM
I have updated the drivers for 1703 new build windows 10 and my Brightness not working i well try to fix it going to
- Go to Start Menu > Search and type "Device Manager" and then launch the Device Manager app
- Scroll down to the Display Adapters entry in the device list and expand the option. Right-click on the installed display drivers, and choose Update Driver Software from the context menu.
- In the ensuing interface menu, choose Browse my computer for driver software.
- Then choose the option "Let me pick from a list of drivers on my computer"
- In the next screen, select Microsoft Basic Display Adapter from the list under Show compatible hardware section. Then hit Next to continue.
- Windows should now install the selected driver and the display drive
when i am restart my device still have a problem and not fix for ever
any one can help me please
Solved! Go to Solution.
Accepted Solutions
06-29-2017 12:00 PM
Thank you for posting on HP Forums,
Riddle_Decipher is at your service.
As I Understand the brightness adjustment doesn't work in Windows 10 latest build 1703,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Have you attempted to enable the generic PnP monitor after the update was installed?
If you haven't, here's what you need to do:
1) Search for Device Manager in Start Menu
2) Expand the Monitors section
3) Right click on Generic PnP Monitor and
4) Click on Enable and you are good!
Let me know how that pans out
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
06-29-2017 12:00 PM
Thank you for posting on HP Forums,
Riddle_Decipher is at your service.
As I Understand the brightness adjustment doesn't work in Windows 10 latest build 1703,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Have you attempted to enable the generic PnP monitor after the update was installed?
If you haven't, here's what you need to do:
1) Search for Device Manager in Start Menu
2) Expand the Monitors section
3) Right click on Generic PnP Monitor and
4) Click on Enable and you are good!
Let me know how that pans out
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
06-30-2017 02:55 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.
Take care now and do have a fabulous week ahead. 🙂
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-12-2019 07:29 AM - edited 02-12-2019 07:31 AM
Thank you for the information. It is very helpful. However in my case, I did some additional steps.
1) Search for Device Manager in Start Menu
2) Expand the Monitors section
3) Right click on PnP Monitor (Standard)
4) Update Driver and Click "Browse my computer for driver software"
5) Click "Let me pick from a list of available drivers on my computer"
6) Under show compatible hardware, choose "Generic PnP Monitor"
4) Click on Next and you are good!

Question | Author | Posted | |
---|---|---|---|
12-16-2023 04:17 PM | |||
11-27-2019 08:36 AM | |||
06-06-2017 09:06 AM | |||
06-21-2023 09:36 AM | |||
01-24-2024 07:56 AM | |||