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ako89kurdish
Level 3
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Solved!

Brightness adjustment doesn't work in windows 10 latest build 1703

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HP ENVY TouchSmart 17 Notebook
Microsoft Windows 10 (64-bit)

I have updated the drivers for 1703 new build windows 10 and my Brightness not working  i well try to fix it  going to 

  • Go to Start Menu > Search and type "Device Manager" and then launch the Device Manager app
  • Scroll down to the Display Adapters entry in the device list and expand the option. Right-click on the installed display drivers, and choose Update Driver Software from the context menu.
  • In the ensuing interface menu, choose Browse my computer for driver software.
  • Then choose the option "Let me pick from a list of drivers on my computer"
  • In the next screen, select Microsoft Basic Display Adapter from the list under Show compatible hardware section. Then hit Next to continue.
  • Windows should now install the selected driver and the display drive

when i am restart my device still have a problem and not fix for ever
any one can help me please

5 REPLIES 5
Riddle_Decipher
HP Support Agent
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@ako89kurdish

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand the brightness adjustment doesn't work in Windows 10 latest build 1703,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you attempted to enable the generic PnP monitor after the update was installed?

 

If you haven't, here's what you need to do:

 

1) Search for Device Manager in Start Menu
2) Expand the Monitors section
3) Right click on Generic PnP Monitor and 
4) Click on Enable and you are good!

 

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.

Riddle_Decipher
I am an HP Employee

ako89kurdish
Author
Level 3
45 28 2 5
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well i do
and really know solved

 

thank you dear

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Riddle_Decipher
HP Support Agent
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@ako89kurdish

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.

 

Thanks for taking the time to let the community know about the solution

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And mark my post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee

TINTAHARI
Level 1
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Thank you for the information. It is very helpful. However in my case, I did some additional steps.

 

1) Search for Device Manager in Start Menu
2) Expand the Monitors section
3) Right click on PnP Monitor (Standard) 

4) Update Driver and Click "Browse my computer for driver software"
5) Click "Let me pick from a list of available drivers on my computer"

6) Under show compatible hardware, choose "Generic PnP Monitor"
4) Click on Next and you are good!

 

ako89kurdish
Author
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thank you.

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