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- Buypass F1 prompt on TPM activation on HP EliteBook 840 G2

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06-15-2015 07:53 AM
When we are setting the BIOS config during OSD, the TPM activation prompt appears and I cant find any settings that buypasses this behavior. On earlier models there was a BIOS setting called "TPM Activation Policy" and you could set that to "no prompts". That setting seems to be gone on 840 G2.
Is there any way to buypass this prompt on 840 G2 ?
I see that Z840 also has that problem.
Arild, Norway.
06-16-2015 02:26 AM
Hello!
No, that is not what I am looking for.
I want to buypass the F1 prompt when activating the TPM during OSD.
Looking for something like this:
TPM Activation Policy
F1 to Boot
Allow user to reject
*No prompts
This is from a earlier BIOS familiy ROM and does not work for 840 G2.
10-26-2015 03:55 AM
Hi,
I have the exact same problem except we have EliteDesk 800 G1's. Our Repset file has all of the recommended settings (I have trimmed this for brevity):
Embedded Security Device
*Device Available
Embedded Security Actication Policy
*No Prompts
Activate Embedded Security Device on next boot
*Enable
OS Management of Embedded Security Device
*Enable
Reset of Embedded Security Device through OS
*Enable
I used a reference machine to get these values, i.e. I manually configured the 1st device and used BCU to grab the configuration.
During the OSD I am using BCU to set an Admin password 1st. After that I have another step that confirms the boot order and enables the TPM using the directives shown above. Unfortunately the device prompts the installer after the reboot for F1 even though the activation policy is explicity set to "No Prompts".
I haven't tried this yet but someone suggested to set ...
Activate Embedded Security Device on next boot
*Disable
I can't see how this would help but it is worth a try.
Any suggestions would be great.
12-01-2015 05:03 AM
Hi, I have the same problem on EliteBook 820 G2, EliteBook 840 G2 and EliteDesk 800 G1.
If I try:
Activate Embedded Security Device on next boot
*Disable
the TPM does not get enabled if you install a fresh device, which has never had TPM active.
Any solution yet?
Cheers
Max
12-02-2015 04:18 AM
I've got a solution to this:
Check out:
http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72014.exe
Release Notes:
VERSION 4.0.13.1
- Fixed the issue where the "TPM Activation Policy" and "TPM Reset to Factory Defaults" settings are not exposed in the repset file.
- Fixed crashing issue when setting a blank repset file
- Fixed crashing issue when setting a repset file in which there is a space in front of last row
(http://ftp.hp.com/pub/caps-softpaq/cmit/HP_BCU.html)
I used BCU 4.0.13.1 with 840 / 820 G2 Firmware 01.12 and that worked fine.
Cheers
Max
12-07-2015 06:53 AM
Hi, did you try the newest BIOS Version, which was released today?
ftp://ftp.hp.com/pub/softpaq/sp73501-74000/sp73957.exe
TITLE: HP EliteDesk 800 G2 System BIOS (N01)
VERSION: 00.02.05 REV: A PASS: 1
I do not have a ED 800 G2, so i cant test it for you.
12-07-2015 07:55 AM
Newest bios, newest version of BCU installed. Still fails to get the value that needs to be set, also the setting is nowhere to be found in the bios. Looks like we are gonna have to manually configure TPM settings until HP releases an updated tool or bios.
Just realized there is a compatability list for the latest BCU tool on:
http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72014.html
Elitedesk 800 G2 is not supported in the tool yet so i assume i have to wait for support.
The original poster is lucky though as the EliteBook 840 G2 should be.
12-07-2015 02:10 PM - edited 12-07-2015 02:11 PM
Hi All,
I can confirm BCU 4.0.13.1 has resolved the issue for me for EliteDesk 800 G1's and EliteBook 840 G2's. We don't have any EliteDesk G2's so I cannot confirm that scenario.
Thanks,
