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abdul-rehman
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Message 1 of 2
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CF0 Error

HP Recommended
notebook pc 14-r217tx
Microsoft Windows 10 (64-bit)
Operating System: Microsoft Windows 10 (64-bit)

So, recently, i installed windows 10 in my laptop hp notebook model (14-r217tx). i tried to install updates those were downloaded but they didn't installed all of them successfully.
Due to low battery, it suddenly shut down. After 4 days, i recharged it and run it again but from that day, i have been facing some issues.

When i press power button, First_screen appears having 4 line errors displaying on my screen in korean language.
I can't read first two lines.
In the last two lines, these two words
(3F0)
f2
are display on the screen.

When i press f2 key, HP PC Hardware Diagnostic UEFI opens. In which these four options are display.
[Memory Test]
[Hard Drive Check]
[Language]
[Exit]

When i pressed memory test, i passed it.
When i pressed hard drive check, i passed both quick check and extensive check.

Quick Test:

Smart check: Installed

Short check: Installed


Extensive test

Smart check: Installed

Long check: Installed

When i tried to change language into english it can't change the language of errors in the first screen (four lines written in korean language).

So, i don't know what to do next. Nothing works. I thinks that, my bios were corrupted. Please, give me some advices.

Any help is appreciated.
 

Kind Regards,

Abdul Rehman
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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @abdul-rehman

  

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are unable to boot and the computer language is changed to Korean.

 

I’d love to help!

 

Follow the steps in the below video to update the bios on your computer.

 

http://bit.ly/2nYk5sj

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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