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HASIM123
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CHARGING ISSUE

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Microsoft Windows 7 (64-bit)

MY LAPTOP IS HARDLY CHARGING. WHEN I PLUGGED CHARGER SO MOST OF TIME LED GOING TO BE WHITE SOMETIME IT RED SO LAPTOP IS CHARGING PROPERLY. IN 3 HOUR IT JUST 35% CHARGED

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Riddle_Decipher
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@HASIM123

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand the battery doesn't charge as fast as it normally used to,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you try reinstalling the battery drivers to improve charge performance?

Have you updated the BIOS?

 

I have a few steps listed below that should help you resolve this concern: 

  • Unplug the charge and use the laptop until the battery drains to 15%. 
  • Turn off the laptop and turn it back on after 30mins. 
  • Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager, 
  • Restart the computer and the issue should be fixed. 

Please update the BIOS after the above steps,

And keep me posted for further assistance 😉

Riddle_Decipher
I am an HP Employee

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