• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2017 06:33 AM

HP Recommended

great !

he pushed the F11 key for you

 

bingo OS reloaded, back to HP day1, state.

 

this solution is posted here over like 100,000 times (if the hardware is ok, then this ALWAYS works, and sure data loss )

and is in the sticky posts on top. of this forum and on the HP main support site.

 

 

"how to reload OS"

 

F11 can fail if hdd bad, or virus toasted the restore partitions in any way!

HP media kit works every time, for sure with new SSD drive,  best update any old pack can get.... read 'FAST"

best of best is always have a HP media kit ,ready,

that way, when the old HDD dies, you can fix it in 1hr.

all HDD die, not one ever runs forever,  they all die. and with it , most or all your data.

 

NO warranty answers by me.

‎05-13-2017 12:19 AM - edited ‎05-13-2017 12:20 AM

HP Recommended

@Slowfoxx Glad to hear you are back up and running. Did the shop put in a new hard drive?

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.