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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp 15-b104sp
Microsoft Windows 8 (32-bit)

I´ve bought a new SSD disk for my Laptop and want to install Windows 10. Tried to create a USB Bootable Flash Drive with the Windows Media Creation Tool and tested in another PC, and it worked perfectly fine.

 

Than, I´ve tried the same method in my Laptop ( hp 15-b104sp ) and when I access the F9 menu, it doesn´t appear the option to select the USB Drive.

 

The hard drive diagnostics turns out "Passed", as well as the memory check.

 

I´ve tested all possible options/combinations of the BIOS (legacy support enabled, legacy support disabled, safe mode disable, etc.), but still not working. When it starts with the USB Flash Drive, it gets stuck (with the screen flashing from 2 to 2 seconds) on "Press Key to pause startup" and nothing happens.

 

I´ve tried then to create a USB Bootable drive with Windows XP (Yes, I am that desperate) and it turns out that it starts the normal windows XP installation setup (doesn´t get stuck anymore), but then when the screen to choose the installation drive appears, it does not have the option to select the SSD / Disk. 

 

Any idea on how to fix this? 

 

Thank you!

 

 

2 REPLIES 2
HP Recommended

I believe that you have to go into the BIOS and Disable Secure Boot.  Do your upgrade and then go back in and Enable Secure Boot.

I'm an HP Employee
HP Recommended

I´ve tried that before, but it didn´t work either

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