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- Can't download driver - ftp user name and password required

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11-01-2012 09:03 AM
I'm trying to download the Authentec FingerPrint Sensor Driver (32-bit) v8.0.200.42.
When I click the download button I'm presented with a pop-up that indicates I need to enter a user name and password for ftp access.
My HP passport login doesn't work, so what do I need to do to get this file???
Solved! Go to Solution.
Accepted Solutions
11-04-2012 10:53 AM
Hi,
Try downloading the software from the following link, I were able to download it with no issues:
http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47728.exe
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
11-04-2012 10:53 AM
Hi,
Try downloading the software from the following link, I were able to download it with no issues:
http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47728.exe
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
