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04-10-2017 10:48 AM
Hey, i just called someone I personally know at HP. He asked me for the serial numbers of the devices i know are affected so that he can check internally if any fix is in the pipeline or not. If not, then he'll escalate the scenario.
I don't know if it is alright to ask for the serial or not. If it's ok with you, then would you mind sharing that info?
I don't know if it is alright to ask for the serial or not. If it's ok with you, then would you mind sharing that info?
04-10-2017 12:13 PM
Yes. Everything else should work except for the ethernet port. You should also update the audio drivers as there is a poping / snap sound with the driver windows installs when audio played through the speakers when it first starts to play,.
04-10-2017 12:20 PM
Thanks for the info. Including all these in the mail. I hope they have a fix coming soon. The support site will be down from Apr 10th to 12th because they will be updating information. I hope our issue is addressed to there.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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