-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Re: Can't load new BIOS version issued

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
05-30-2017 03:40 AM
Product: Spectre x360
Operating System: Microsoft Windows 10 (64-bit)
Got message to update my BIOS. Softpaq no 80064 Version F.45Ap1 Downloaded successfully. However, when I was asked to restart the device, it failed to load. Tried again with same result. Any suggestions?
4 REPLIES 4
05-30-2017 11:08 AM
That's what I did - 5 times now!
The message I get is "The BIOS update was prepared successfully"
I then restart as requested
The message on restart is "System BIOS update failed"
I've checked the system info and it clearly shows the current BIOS version is F43, rather than the F45 that I downloaded from the HP site
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.