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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-28-2017 06:25 AM

HP Recommended
Product: Probook 450 g2
Operating System: Microsoft Windows 7 (32-bit)
Got a free computer to work from home and take care of disabled husband. It's an hp probook 450 g2 with windows 7 pro. Had no password when I got it and I did 129 windows updates that restarted the computer. Now, it wants a password. Went into ALL safe modes (even command prompt) and it wants password. Tried recovery repair option, but that too wants a password for 2 user choices "computer" and some other name. Leaving any passwords Blank and hitting enter don't work. I don't have boot disks or access to anything to make one. I don't even have a USB memory stick. What to I do?
3 REPLIES 3

‎01-28-2017 06:31 AM

HP Recommended

@Chrissyh75

 

Reboot and start tapping F11.

 

Follow the instructions to reset to factory.

 

REO

‎01-28-2017 06:34 AM

HP Recommended
As I said I can't do recovery without a password it won't let me. I got into the system recovery and it won't let me a password. Also F11 doesn't pull up anything as I saw other people mention and other posts.

‎01-28-2017 06:39 AM

HP Recommended
All F11 does is zero nada. I restarted pressed f11 and it just went into the main login screen to windows. Pressed f8 and I hit " repair your computer" then Loads files, A box pops up with system recovery options and asked me to choose the keyboard input method. I chose US and hit next. It then asked me for the username which is pretty filled with either computer as a choice or HomeGroupUser$. and it asked me for a password to either one. Leaving it blank on either user name and hit the enter or OK does nothing but pop up a username or password is incorrect
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