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‎01-25-2018 10:49 AM

HP Recommended
Product: XOH92UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Cannot open my laptop top cover. I "thought" I just lifted and it came up and open.  Haven't used it for about 5 months and suddenly it seems locked closed.  What should I do to open the top cover so I can use it?

 

1 REPLY 1

‎01-25-2018 04:07 PM

HP Recommended

Are you maybe trying to open it from the wrong side? If you look down at the top of your closed laptop with the front end facing you, the "HP" logo should be upside down.

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