Can't reinstall windows after disk sanitizing

[hesca]

Hello experts,

I ran the disk sanitizer on an elitebook8470p. It completed successfully, wiping everything, as expected.

Now, I'm trying to reinstall windows 7, using the "windows repair disc" I created with hp utilities.

Problem is, there is no option to install windows 7.

Just a bunch of options to repair, diagnose or reinstall from an image (but there are no images listed to choose from).

Do I have the wrong disk?

Can someone share a list of steps to follow after disk sanitizing competition?

Thank you

[DavidPK · Accepted solution]

Hi,

The repair disc you mention does not contain the files to reinstall Windows 7, it just provides a way to access recovery and diagnostic option etc.

There are Two options available.

1.  You can order an OS Recovery Disc from HP.

Contact HP.

2.  Another option you could consider is to create your own Windows 7 installation disc.

Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).

An example of a COA Label can be seen Here.

You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  These Images are clean and from a well-respected source ( Digital River ).

Windows-7 sp1-iso-official-32-bit-and-64-bit

Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.

http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx

Additional drivers and software for your notebook can be found Here.

Best regards,

DP-K

[hesca]

Wow that was very thorough. I wish I saw this before researching, because its the exact solution I came to. 

Thank you so much!!

Im missing a ton of drivers now, and Im using the softpaq download manager to recover everything.

I have two more questions.

1. My computer came with a version of intel's antitheft technology. Can I get this software from a softpaq or is it only available through intel?

2. I want to activate the fingerprint reader and other security tools. Which softpaq do I install?

Thank you!

[DavidPK]

Hi,

You're welcome

To answer your questions in order.

1.  I believe you'll need to get the anti-theft application from Intel - I can't see any download available from HP.

2  To get your security working, make sure to first download and install the following:

HP ProtectTools Security Manager.

When done, all other security options you may want can be found Here.

The Fingerprint Sensor Driver can be found on the link below.

Validity Sensor Driver - Windows 7.

Regards,

DP-K