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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I own the Pavillion g6 and ever since I've gotten it, I've had audio driver problems. This is a recent one. I'm not able to set my Communication Headphones as the default device. When I try to do so, It does nothing. Nothing at all. The reason I want to is because I want audio to go through my headphones only, but if I disable speakers and headphones, volume mixer glitches out and says "No audio device is installed" I've also had other problen too, my microphone does not work correctly but the headphones do. This is annoying me so much, please help. I've already tried uninstalling / reinstalling by the way.

 

 

Thanks, heroesp

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

heroesp,

 

Welcome to the HP Forum.

 

I do not know the answer to your issue - I am answering because I want you to have something to work on while we await someone who knows what is going on -- hopefully one of our Sound Experts will jump in.  Smiling.

 

Now that you know that reinstalling the drivers is a dead end, you might try a Hard Reset.  No panic - this is NOT a reload of the Operating System -- it is just a device reset in case the driver instructions are tangled up in a heap.

 

 

  • Close all your programs and shut down the computer
  • Disconnect everything (little Unifier for the keyboard / external mouse can stay)
  • Perform the Hard Reset for your notebook model
  • Boot the computer and log in

Reminder:  Hard Reset is just a device Reset.  The procedure does not wipe out your files nor does it destroy your Windows setup in any way.  It just "clears the cobwebs".  Depending on the cause of the problem, this kind of "reset" can fix a variety of computer glitches.

 

============================================================================

Now, Test everything:

 

Notebooks - No Sound from Speakers (Windows 😎

 

On that last page of the Sound settings > Communications tab >

Set When Windows detects communications activity

Select Do Nothing

 

This usually does not have any effect on your kind of issue, but it won't hurt and if there is something odd going on, it can help.

 

===========================================================================

It might be noted that the reinstall of the Audio device may have had to do with the manner in which the driver was reinstalled.  See this Post from our own Expert Provost DavidPK:

 

David PK - Fix: No audio playback for hp pavilion m7 running Windows 7

 

Your details, that is the particular driver, would be different.  It is the method that is important.  You would check your Driver details in your Device Manager and then download the correct driver from your own computer's driver support pages.

 

============================================================================

 

Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.

Although I strive to reflect HP's best practices, I do not work for HP. 

Click Accept as Solution when the Answer is a good Fix or Workaround!

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

heroesp,

 

Welcome to the HP Forum.

 

I do not know the answer to your issue - I am answering because I want you to have something to work on while we await someone who knows what is going on -- hopefully one of our Sound Experts will jump in.  Smiling.

 

Now that you know that reinstalling the drivers is a dead end, you might try a Hard Reset.  No panic - this is NOT a reload of the Operating System -- it is just a device reset in case the driver instructions are tangled up in a heap.

 

 

  • Close all your programs and shut down the computer
  • Disconnect everything (little Unifier for the keyboard / external mouse can stay)
  • Perform the Hard Reset for your notebook model
  • Boot the computer and log in

Reminder:  Hard Reset is just a device Reset.  The procedure does not wipe out your files nor does it destroy your Windows setup in any way.  It just "clears the cobwebs".  Depending on the cause of the problem, this kind of "reset" can fix a variety of computer glitches.

 

============================================================================

Now, Test everything:

 

Notebooks - No Sound from Speakers (Windows 😎

 

On that last page of the Sound settings > Communications tab >

Set When Windows detects communications activity

Select Do Nothing

 

This usually does not have any effect on your kind of issue, but it won't hurt and if there is something odd going on, it can help.

 

===========================================================================

It might be noted that the reinstall of the Audio device may have had to do with the manner in which the driver was reinstalled.  See this Post from our own Expert Provost DavidPK:

 

David PK - Fix: No audio playback for hp pavilion m7 running Windows 7

 

Your details, that is the particular driver, would be different.  It is the method that is important.  You would check your Driver details in your Device Manager and then download the correct driver from your own computer's driver support pages.

 

============================================================================

 

Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.

Although I strive to reflect HP's best practices, I do not work for HP. 

Click Accept as Solution when the Answer is a good Fix or Workaround!

Dragon-Fur

HP Recommended

Dragon-fur, 

 

thanks for all the support, I got what I wanted to get working fixed.

 

Although, I still can't make it my default device, I'm fine with it for what it is right now. 

 

Thank you for all your help, 

 

- heroesp

HP Recommended

heroesp,

 

You are welcome.

 

Solutions come in a variety of flavors -- and the time comes to move on.  Smiling.

 

Happy Computing.

 

Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.

Although I strive to reflect HP's best practices, I do not work for HP. 

Click Accept as Solution when the Answer is a good Fix or Workaround!

 

 

Dragon-Fur

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