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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-12-2014 04:42 AM

HP Recommended

Hi, I have an HP Compaq 6735S and it won't start,when I hold down the Power button the fan strarts, the hdd turning on ( i can hear it running) but the screen stay black and the caps lock led blinking continuosly, I see the table with errors which make this led blinking but there are specifications only for 1 to 6 blinkings.

 

I tried this hard reset sequence: 

 

1. Power off your laptop
2. Remove the a/c adapter, battery and everything that is attached to your laptop.
3. Hold the 'POWER 'button down on your laptop for about 10 seconds.
4. Plug in the a/c power supply (without battery) and power on.

 

But it doesn't work on my notebook and I have the same problem when it start.

P.S. I see that when i plug in the A/C Adapter the led state on the port where I plug this in turning on (half blue and half orange) for only a second and next it turning off but the battery stay charging.

1 REPLY 1

‎07-12-2014 04:29 PM - last edited on ‎04-20-2016 02:48 PM by HP Administrator

HP Recommended

Did you troubleshoot from this guide:
http://support.hp.com/us-en/document/c01732674

Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
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