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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-14-2017 06:51 AM

HP Recommended
Product: HP ProBook Laptop
Operating System: Microsoft Windows 10 (64-bit)

‎05-13-2017 10:28 AM

Product Name: HP ProBook Laptop
Operating System: Microsoft Windows 10 (64-bit)
 
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Warranty status: Active:Covered under Manufacturer warranty ,
Expiration date: Wednesday, June 28, 2017
Case ID 5000256427
 
My laptop reported that charger doesn't work properly. I disconnected the charger from laptop, and I won't use it again to prevent it from damaging my laptop. Laptop is a couple of months old, still under warranty. 
 
Could you recommend me what should be my next step so I can be able to use my laptop again soon?
I tried contacting HP via Facebook, but they say "Your computer is classified as a commercial product (business line)."
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