Chromebook 11 g2 voltage 11v. and 5v charger????

[kulcousy]

My chromebook charges slow. I bought it on ebay recently.

It complains that the charger is low power, but it is not.  I have tried a 3A and a 2A charger

chrome:\\system > powersupply indicates that the battery voltage is 11.5v. and amperage less than .5 A. 

Is it possible to charge this with a 5v charger? Are these indications correct?

Thanks,

John C

[Mrstenter]

Hi @kulcousy ,

Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Chromebook 11 G2  and issues with charging.The cord supplied is for a 15.75-W, 5.25-V, 3-A, micro-USB AC adapter. Here is a link to your manual page 14 for the part numbers for your area.

Here is a link to FAQ's with the Chromebook.

Hope this answer your concerns.

Thanks.

[kulcousy · Accepted solution]

Thanks for your help

I bought an aftermarket charger with the specs you mentioned. It charges my tablet at around 1.5A. but only charges the g2 at around 6-700 mA.  So, I suspect a defect in the G2 as the G2 will not re-charge and operate at the same time with this amount of current! I don't want to invest further in a branded charger if the g2 is defective.

My post was mainly about the curious fact that the g2 battery appears to be 10 volts and I wondered how that could be if the charger is only providing 5 volts. Anyway, I guess I'll leave it lie as the seller has offered a partial refund. 

Thanks again,

JohnC