COVID-19: Community support for issues with your home office or remote working and learning
My chromebook was giving me a bad password message. I was able to get on internet with my other computer and phone.
I did a powerwash and now I can't even set up the chromebook because I cannot connect to the internet, getting bad password message agian. I tried 3 different networks
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are getting a bad password error message on your HP Chromebook 14-q010nr.
This issue could occur if you have forgotten the password for Chrome OS.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link to reset your Google Account password: What to do if you forget your sign-in password (Chrome OS)
You may also check the link to set up an internet connection on your HP Chromebook: Setting Up an Internet Connection on Your HP Chromebook
Let me know how this works.
You have a good day ahead.
Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
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