Clickpad Right Click not Working Consistantly

[Kyraoko]

I just purchased an HP laptop with a Clickpad and reviewed your documentation for what areas on the pad to use for clicking however I can't seem to get a consistent right click even when I click in the area indicated by the diagram.  I can be almost in the bottom right corner of the pad's surface and still get a left click response.

Is there a trick to it I am missing or do I have a dud?

[SuperMario1]

Hello Kyraoko,

Welcome to the HP Forums!

I understand the right-clicking action on the touchpad, of your notebook, is not working properly. It is likely a hardware issue, to be honest. However, please try the following steps before assuming anything:

1. Tap the upper-left corner of the touchpad a couple of times to turn it off, then turn it on. This is considered resetting the touchpad.

2. Performing a Hard Reset or Forced Reset is the next step. A hard reset clears driver instructions, recent configurations, etc. This forces the hardware to reread all instructions from the drivers and software stored within Windows.

3. Update the mouse/touchpad driver. These instructions will guide you along the right path:

a. Go to the HP Drivers and Downloads webpage. Enter your computer model number and then click Go .

b. Select your computer model from the list of results.

c. Select your operating system from the drop down menu and then click Next.

d. Scroll down to select the driver category "Driver - Keyboard, Mouse and Input Devices".

e. Click the Download button next to the appropriate TouchPad or ClickPad driver. The file downloads to your Downloads folder.

f. Open your Downloads folder and double-click to install the latest driver. Follow on-screen instructions to complete the installation.

Source: Using and Troubleshooting the TouchPad or ClickPad (Windows 😎

4. If that doesn't work, we will have to try a more direct approach of reinstalling the mouse driver:

a) Go into Device Manager, then "Mice and other pointing devices".

b) Right-click on the touchpad driver, and select "Uninstall".

c) Restart the computer. This will force a new driver to be written based on the detected hardware.

5. Try connecting a USB mouse to the computer. Test it to see whether or not it is working properly.

If those steps do not help, then I would call HP phone support so they can physically address the hardware of the touchpad. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide

Please let me know if you have any other questions or concerns. Thanks for posting, and have a great day!

Mario