Computer is acting strange

[Riddle_Decipher]

@JourdanK

Thank you for replying with this overwhelming and detailed response 😉 

I appreciate your time and efforts,

I've got both good and bad news for you depending on your results,

the good news is that there aren't any hardware failures on your computer considering the tests have passed,

however, the bad news is that it seems to be a windows corruption causing the slow performance issues in certain parts of your windows,

Hence, the only other steps left to do is, a re-installation of the windows OS using the HP recovery manager:

Click here for details

Keep me posted,

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Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, 

Thank you for posting in the HP Support Forum.  Have a great day! 

Regards, 

[JourdanK]

Hi! It's been a while but I figured I should update the forum since the problems are still here.

I have reset my computer and it worked for about a month and a half, but the problems came back. I tried memtest86 to check for any memory leaks or ram problems, but it didn't find anything.

Is it possibly a bios issue, or do you think its windows?

I currently have f.43 Rev. A, and I believe that's the most current BIOS. I'm also running on windows 10, and would hate to go back to 8.1 if it isn't necessary, but at this point I want to fix my computer.

I got two recent BSODS that said that both were caused by ntoskrnl.exe. One of the BSODs had a stop code of "UNEXPECTED STORE EXCEPTION" and the other had "SYSTEM SERVICE EXCEPTION". To be exact, it was "ntoskrnl.exe+1776a9" and "ntoskrnl.exe+24070b2" that were responsible for the BSOD's.

Thank you so much for your help!