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- DDR3 Memory Type Not Supported

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04-29-2015 04:48 AM
Product: elitebook 820 g1
Operating System: Microsoft Windows 8.1 (64-bit)
The system detected that an unsupported DDR3 memory type is installed. Please power off the system and remove the unsupported DDR3 memory to avoid system instability and potential dato loss
Memory incompatible (2E3)
POWER BUTTON - Power off
ENTER -Continue Startup
For more information,please visit: www.hp.com/go/techcenter/startup
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
04-29-2015 07:17 AM
Hi:
Did you try to install a new memory module?
If so, you probably got DDR3 memory that is 1.5 volts.
You need to make sure the memory you install in that machine is DDR3L (1.35 volts).
4 REPLIES 4

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