cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Corciu
New member
1 0 0 0
Message 1 of 2
212
Flag Post

DST control FAILED

HP Recommended
HP 15 Nootebook PC
Microsoft Windows 10 (64-bit)
Hi, my laptop is kinda overheating so i tried to know whay was going on. I went on BIOS menu to test the fan functionality, but i couldnt find it, so i went for a full memory and hard disk test. Memory was ok, but within 1 minute of HD test, it failed. It was on DST control, error ID U2CMAK-7KA8LM-XD7WL-60X403
I have no idea what was the test about and i couldnt find anything on the internet about this error. If you can also help me find the tool test for the fan, i have the latest version of HP PC Hardware Diagnostic UEFI (6.3.0.0)
0 Kudos
1 REPLY 1
IT_WinSec
Level 15
Level 15
9,962 9,858 796 3,831
Message 2 of 2
Flag Post
HP Recommended

Hello @Corciu

 

Thank you for posting in the HP Support forum. Welcome onboard !

 

I am sorry about the issues you experience.

 

Usually these codes are a sign of a problem. You cannot find them on the Internet as they are kind of hash, they reveal information about your system, serial number and the issue identified and can only be read by HP support guys.

 

The code you have posted is wrong (there is a characted skipped). Please, double check the code and post it again or perform the tests again. The 3rd block of the code you posted is shorter.

 

Looking forward to your reply.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation