Desktop Background picture changing to grey

[darko_36]

Hi,

I have just bought a new laptop (hp Probook 6570b), and I have installed windows 10. My desktop background picture was set automatically, however from time to time it my desktop background turns gray:

So I am wondering why this is happening, and how can I prevent it from happening in the future.

Thank you for help.

Darko

[Techtoday]

Dear Customer,

Please have the graphics driver updated

you could find the type of graphics installed (intel or AMD) by going to device manager

press win+R keys ( which will open run window)
-> type in devmgmt.msc

which will open device manager
->go to display adapters ( expand it)
check for type of driver installed( intel or AMD)

Accordingly you could follow the link below and select the correct display driver and install it
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5212866&swLangOid=8&swEnvOid=4192

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