• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavillion 17-g015dx
Microsoft Windows 10 (64-bit)

I upgraded from 8.1 to windows 10 a few days after I purchased it.  Everything works well.  however,  only on battery power when I return to the desktop the screen dims a bit.  As soon as I open a window,  the screen returns to full brightness (taking about 10 seconds).  I just didn't notice if it did this with 8.1

 

Does anyone know if this is a Win 10 thing or something with the laptop.

 

Thanks,  Bill

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I've come to the conclusion that the screen dimming on battery power is built in to the HP laptop.

View solution in original post

9 REPLIES 9
HP Recommended

@tucson146

 

I am not yet running Windows 10 -- it is possibly connected.

 

Assuming for the moment that you have all your Drivers installed, that everything is working about as expected, and the setup is similar / same to Windows 8.1, the following may resolve your issue:

 

Adjust Display Advanced Power Settings

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended

Thx for the ideas Dragon-Fur,  I tried all adjustments in advanced to no avail.  

HP Recommended

Bill,

 

Can you verify that you have installed the requisite Windows 10 HP Drivers for your system?

HP Pavilion Notebook - 17-g015dx (ENERGY STAR)

 

In particular, although you ought to have installed your HP W10 Drivers by now, I am curious about the following drivers / software.

 

------------------------------------------------------------------------------

Intel Chipset Installation Utility and Driver:

Version 10.1.1.7 Rev.A - sp71908.exe

 

------------------------------------------------------------------------------

Intel Collaborative Processor Performance Control (CPPC) Driver:

Version 1.0.0.1018 Rev.B - sp72039.exe

 

------------------------------------------------------------------------------

Intel Dynamic Platform and Thermal Framework Client Driver:

Version 8.1.10600.147 Rev.A - sp71915.exe

 

------------------------------------------------------------------------------

Intel High-Definition (HD) Graphics Driver:

Version 10.18.15.4240 Rev.A - sp71920.exe

 

 

------------------------------------------------------------------------------

HP Notebook System BIOS Update (Intel Processors):

Version F.52 Rev.A - sp72877.exe

 

Caveat:  Do not attempt to update your BIOS unless you have the system completely backed up.  Always consider that BIOS updates carry with them an inherent  risk factor.  Reference: 

Updating the BIOS

 

------------------------------------------------------------------------------

 

HP 3D DriveGuard Software (HP ProtectSmart Hard Drive Protection):

Version 6.0.28.1 Rev.A - sp71811.exe

 

------------------------------------------------------------------------------

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended

I have updated all the drivers you listed.  No change in screen dimming. As I say,  all works well except for the dimming when returning to desktop and then getting brighter after opening a window (only when on battery power).

 

Thanks,  Bill

HP Recommended

Bill,

 

The only other thing I can think of at the moment is that your Intel Graphics is set to other than the Display settings.

 

  • Intel® Graphics – or other specific Graphics adjustment -- may be available.

 

As a general rule, you can reach your Graphics card adjustments from the Desktop.

 

Right-Click on clear area of your Desktop > Select Graphics Properties (or similar wording)

 

Reference:

Adjust Display Advanced Power Settings

 

 

I may well be missing something; I will post back when I find something to add.

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended

Thx again.  I tried various battery saver settings - no good.  Battery saver features was off to begin with. Nothing seems to reflect such an option.

 

I'll keep poking around and see what I can.  I'm guessing it may be a built in feature. I can see the advantage to have the screen dim at the desktop while on battery power,  as annoying as it is.

 

Bill

HP Recommended

@tucson146

 

I have dug at this a bit more -- not running Windows 10 yet so the going is slow. 

 

I did find a couple of new items and I have added that information to my Adjust Display document.  I don't know if the information will help you; it may be worth checking, at least.

 

Excerpted

  • Windows 10 - Screen BrightnessWindows 10 has several spots where you can check and / or adjust the Screen Brightness.

Windows 10 – Screen brightness too dark

 

and...

 

NOTE: Notebook setups vary – In addition to those shown in the example below, your notebook may provide a setting called “Dim the Display”

 

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

 

Dragon-Fur

HP Recommended

I don't have those options

HP Recommended

I've come to the conclusion that the screen dimming on battery power is built in to the HP laptop.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.