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Rod1Baker
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Device Manager - Base System Device MISSING DRIVERS

HP Recommended
HP Elitebook 8540p
Microsoft Windows 7 (32-bit)

Device Manager - Base System Device MISSING DRIVERS

 

Device Manager - Other Devices

 

     Base System Device

     Base System Device

     Unknown Device

-----------------------------------------------------

  1. Base System Device Properties:

 

Properties:

 

General:

 

Device type:           Other devices

Manufacturer:         Unknown

Location:                 PCI bus 70, device 6, function 3

 

Device Status:         Drivers not installed (error code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

 

Driver:

 

Driver Provider:    Unknown

Driver Date:           Not Available

Driver Version:     Not Available

Digital Signer:        Not digitally signed

 

Details:

 

Property:               Device description              

Value:                     Base System Device

 

Resources:

 

Resource Settings:

 

This device isn’t using any resources because it has a problem.

 

  1. Base System Device Properties:

 

Properties: - Same as the other Base System Device Properties:

 

  1. Unknown Device:

 

Properties:

 

General:

 

Device type:           Other devices

Manufacturer:       Unknown

Location:                 on PCI Express Root Complex

 

Device Status:         Drivers not installed (error code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver.

 

Driver:

 

Driver Provider:      Unknown

Driver Date:             Not Available

Driver Version:       Not Available

Digital Signer:         Not digitally signed

 

Details:

 

Property:                 Device instance path              

Value:                       ACP\HPQ0004\3&33FD14A&0

 

Resources:

 

Resource type:       IRQ

Settings:                   0x00000017 (23)

 

 

I have tried many times to go to the HP support web site to get the drivers for these devices. But when the HP Support web site ask these questions I get turned away being told My HP Laptop does not need any drivers, shut out.

The questions I’m asked are:

 

  1. System type HP Elitebook 8540p.

 

  1. Operating System: Windows 10 or 7 which ever it will take.

 

  1. Version Running

 

Then it will not let me in stating my system does not need drivers.

 

I have done Windows Update, in Settings the Troubleshooter on Hardware & Devices.

 

The troubleshooter sees the devices and the missing drivers and tries to download & install them but just can’t get it done.

 

Then, I get an error message that the device/driver are NOT FIXED on the Base System Devices and the Unknown device.

 

Thanks & Regards,

Rod Baker

ramrodbaker@hotmail.com

 

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

You need these drivers for the devices you referenced...

 

Base system dev:

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver provides support for the following media: Memory Stick, xD-Picture Card, MMC, SD, and SmartCard.

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

 

Unk dev:

 

This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.

 

http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53795.exe

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