-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Disable "CTRL + ALT + SHIFT + S" Shortcut to System Informat...

Create an account on the HP Community to personalize your profile and ask a question

07-13-2017 06:34 PM
And if you ever have treouble with Ctrl-Alt-R (which I've found to be much more annoying), rename this one:
C:\Program Files (x86)\HP\HP Recovery Manager\rebecca.exe
Why it's called Rebecca, I haven't a clue.
09-18-2017 10:27 AM
I spent hours on this issue over the past year, tried quick fixes (changing shortcuts, etc.) but finally found the solution that worked for me:
Uninstall "HP Event Utility" from programs (apps/features).
This will get rid of the ridiculous CTRL-ALT-R and CTRL-ALT-S mappings that ruin the UX for anyone working with more professional programs. It's related to the HPWMISVC service that launces upon startup. (Note: I'm not sure if this may disable some other functionality, but so far, I've not noticed anything I use. Besides, one can re-install this program if desired.)
The fact that HP cannot suggest this relatively simple fix and how much time we must spend figuring it ourselves shows how bad so-called tech support is these days, and how few truly earnest people there are out there.
11-06-2017 02:32 PM
I tracked down how to disabled this on a newer Windows 10 system.
Navigate explorer to the folder:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP Help and Support
Inside is a shortcut called "HP support information". Right-click on that and go to "Properties".
In the "Shortcut" tab there is a field called "Shortcut key" that probably says "Control + Alt + S". Click that and delete it (backspace key). Pree OK. You will likely have to confirm to change a system file.
- « Previous
-
- 1
- 2
- Next »
