-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Archived Topics
- >
- Notebooks Archive
- >
- Disable "Drive Encryption". Restore HDD.
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Disable "Drive Encryption". Restore HDD.
02-27-2017 06:41 AM - edited 03-01-2017 09:27 AM

Good afternoon.
I would like to ask you how to decrypt the HDD section.
Our employee when using the laptop by mistake encrypt one disk partition HDD, this section of the main and on it are the operating system files. During the boot process displays a window where we offer to enter the password:
I understand after entering the password section should be decrypted and then have to start Windows. But this does not happen, correct password is entered. Further shows the loader window, and he can not find the operating system files to load it, because the drive is still encrypted.
Fortunately, when the user of the encrypted disk, flash card has been installed on your computer, where you copied the key to recovery. His I also tried to use to decrypt the disk at boot:
It also has given nothing, partition remains encrypted, Windows not boot.
-------------------------------
Then I decided to take a separate, external HDD with installed Windows 10 (Windows To Go)
After downloading, we can see the encrypted partition "F".
By connecting it to a laptop I booted from it and then install the programs HP:
- HP Client Security
- Drive Encryption
Programs have been established, the disc is determined, but I still can not remove the protection from it. The program requires to login before you remove the protection.
"Чтобы прочесть данные с защищенных вами дисков, сначала войдите в систему." "To read the data you protected disks, you must first log into the system."
How can I log in on behalf of the user who encrypted partition. Section because encrypted and enter the program with the original system is not possible.
What to do in such a situation.
02-27-2017 08:37 AM

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티
Thank you for your understanding

Didn't find what you were looking for? Ask the community