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RomanAstafev
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Disable "Drive Encryption". Restore HDD.

HP Recommended
HP ProBook 650 G1
Microsoft Windows 7 (64-bit)

Good afternoon.

I would like to ask you how to decrypt the HDD section.

 

Our employee when using the laptop by mistake encrypt one disk partition HDD, this section of the main and on it are the operating system files. During the boot process displays a window where we offer to enter the password:

 

Spoiler

I understand after entering the password section should be decrypted and then have to start Windows. But this does not happen, correct password is entered. Further shows the loader window, and he can not find the operating system files to load it, because the drive is still encrypted.

 

Fortunately, when the user of the encrypted disk, flash card has been installed on your computer, where you copied the key to recovery. His I also tried to use to decrypt the disk at boot:

 

Spoiler

It also has given nothing, partition remains encrypted, Windows not boot.

 

-------------------------------

 

Then I decided to take a separate, external HDD with installed Windows 10 (Windows To Go)
After downloading, we can see the encrypted partition "F".

 

Spoiler

By connecting it to a laptop I booted from it and then install the programs HP:

 

HP Client Security

- Drive Encryption

 

Spoiler
Spoiler

Programs have been established, the disc is determined, but I still can not remove the protection from it. The program requires to login before you remove the protection.

 

"Чтобы прочесть данные с защищенных вами дисков, сначала войдите в систему."
"To read the data you protected disks, you must first log into the system."
Spoiler

How can I log in on behalf of the user who encrypted partition. Section because encrypted and enter the program with the original system is not possible.


What to do in such a situation.

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Duane_D
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Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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Thank you for your understanding

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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RomanAstafev
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Edited message. I apologize in advance for the translation by "Google Translate" :Wink:

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RomanAstafev
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Up :Wink:

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RomanAstafev
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Does no one know what can be done in this situation?

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