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AndreasoK
Level 1
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Message 1 of 7
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Download Windows 7 ISO

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Hi,

where can I download a Windows 7 ISO to repair my non booting Windows 7 installation for my HP laptop.

If I download the ISO-file from Microsoft and start the recovery, the installation routine tells me the installed

version is not compatible.

If I google there is a hint that MS only supports with  ISO-files  retail versions, but I ask myself how to get for my pre-installed windows installation and iso for recovery

 

Thanks Andreas

 

6 REPLIES 6
WAWood
Level 16
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Message 2 of 7
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AndreasoK

 

Hello;

Allow me to welcome you to the HP forums!

Sorry, but there is nowhere you can download the HP OEM version of Windows 7.

 

HP does not provide an ISO, and the only thing they do provide is something known as HP Recovery Media.

 

This is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If HP no longer provides Recovery Media for your model, a couple of other sites you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/


Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
GmanZero
Level 3
Level 3
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Message 3 of 7
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Hi 

not sure if you got this fixed but thought id let you know there is a ckloud recovery tool with win7 and win10 images with and without drivers

 

check out this HP cloud recovery tool only for commercial units not consumer 

 

ftp://ftp.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html

 

hope this helps 

Grant
If you like the answer hit the thumbs for kudos

Softpaq download manager
http://www8.hp.com/us/en/ads/clientmanagement/drivers-bios.html
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Malindor
New member
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Message 4 of 7
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How do you repair a windows instalation without having the OEM???

 

Restores would wipe out everything.   A bit neucler for a problem with some coruption in the system files.  Running the repair utility from the setup files cleans that up without killing the data.

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ieee488
Level 8
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Message 5 of 7
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@Malindor wrote:

How do you repair a windows instalation without having the OEM???

 

Restores would wipe out everything.   A bit neucler for a problem with some coruption in the system files.  Running the repair utility from the setup files cleans that up without killing the data.


Don't hijack someone'se thead.

 

You can't repair with the Windows DVD or USB.

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ieee488
Level 8
1,263 1,227 38 106
Message 6 of 7
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@ieee488 wrote:

@Malindor wrote:

How do you repair a windows instalation without having the OEM???

 

Restores would wipe out everything.   A bit neucler for a problem with some coruption in the system files.  Running the repair utility from the setup files cleans that up without killing the data.


Don't hijack someone'se thead.

 

You can't repair with the Windows DVD or USB.


That should have said You can't repair without the Windows DVD or USB.

 

 

.

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filealadin
Level 1
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Message 7 of 7
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Hi, I am going to share Windows 7 All version link so you can get your file easily.

 

[edit]

Hope so it will help you a lot 🙂 thanks

filealadin
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