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‎03-01-2017 03:50 AM

HP Recommended
Product: ProBook 6450b
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

I have problem with disabling drivelock password. I know both drivelock passwords (user and admin).

I can enter Bios with admin password but when i want to disable drivelock, system doesn't accept admin password.

All the time system says : Invalid password. It's very strange bacouse as I wrote above, I can enter Bios with typing admin password. I mean before entering BIOS, the notebook forced me to type drivelock password. here system accepts drivelock password but I can't disable drivelock protection.

 

Any idea why system doesn't accept admin password when I want to disable protection?

1 REPLY 1

‎03-22-2017 09:42 AM

HP Recommended

If you have a Western Digital drive in your system, please see this advisory,

 

http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=3934799&docId=emr_na-c02742844&docLocale...

 

and follow the instructions to update the firmware on this drive.

 

 

I work for HP.


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