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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-30-2015 11:28 AM

HP Recommended
Product: HP ENVY dv6-7250ca
Operating System: Microsoft Windows 10 (64-bit)

Under the device managert I get the "unknown device" error. Where can I find a driver for  ACPI\HPQ0006\2&DABA3FF&0 to use on my notebook?

3 REPLIES 3

‎11-30-2015 11:34 AM

HP Recommended

Hi,

 

Try installing the HP System Event Utility driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71716.exe

 

Regards,

 

DP-K

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Windows Insider MVP

‎12-01-2015 09:08 AM

HP Recommended

Tried http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71716.exe and did not fix the unknown device issue for driver ACPI\HPQ0006\2&DABA3FF&0

‎12-01-2015 09:51 AM

HP Recommended

Hi,

 

Try the older version - HP Quick Launch Buttons - on the following link.

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58626.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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