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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-07-2014 03:09 AM

HP Recommended

I have bought a HP 2000 laptop & installed windows 7 (32 bit) operating system, but some drivers are not installed.

 

The device drivers for Other Devices: Bluetooth, Ethernet, Network, PCI Device & SM Bus Controller are not installed.

 

I have tried installing Atheros Wireless sp63802 & Realtek RTL8188CE 802.11bgn for Wireless LAN Driver, but no use.

 

My Laptop Hardware IDs are:

 

Bluetooth:

 

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11

 

Ethernet:

 

PCI\VEN_10EC&DEV_8136&SUBSYS_1854103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_1854103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

Network Controller:

 

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3290&CC_028000
PCI\VEN_1814&DEV_3290&CC_0280

 

PCI Device:

 

PCI\VEN_10EC&DEV_5229&SUBSYS_1854103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_1854103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00

 

PCI Simple Communication Controller:

 

PCI\VEN_8086&DEV_1E3A&SUBSYS_1854103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_1854103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

 

SM Bus Controller:

 

PCI\VEN_8086&DEV_1E22&SUBSYS_1854103C&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_1854103C
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

 

Can you pls provide me the link for all these drivers!

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-08-2014 02:07 AM

HP Recommended

For ethernet

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102604-1&cc=us&dlc=en&lc=en...

 

1. If Network Controller is Bluetooth 4.0, then do it install this only & resloves all BT driver issues or need to install the BT driver in the first link also? If you install it and it takes care of all bluetooth driver issues then the issue is resolved. If it does not then install the other driver as well.

 

2. For SM Bus Controller - How do I find out W7x86/x64 or W8 x64 to install? Click on the start button and then right click on Computer then click on properties. Look at the description of your OS in the Window that says System. It will tell you if the OS is 64 or 32-bit.

 

The following image is a VHD running in my loaner HP Spectre 13 which has a 64-bit CPU. The Windows Ultimate is a 32-bit version running in VirtualBox.

 

system_type.PNG


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View solution in original post

5 REPLIES 5

‎05-07-2014 03:32 AM - edited ‎05-07-2014 03:34 AM

HP Recommended

bluetooth:
http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59632.exe

Ethernet
http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=7&PFid=7&Level=5&Conn=4&DownTypeID...

Network Controller: is Bluetooth 4.0
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?lang=en&cc=US&swItem...

PCI Device
http://www.realtek.cz/realtek-download.php?realtek=RTS5229&system=5


PCI Simple Communication Controller: is the IMEI (Intel management Engine Interface)driver Install it first.
All Windows versions | Intel - https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=21888

SM Bus Controller:
W7 x86/x64 - http://download.lenovo.com/pccbbs/mobiles/h1ic04ww.exe W8 x64 - http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/h1id03ww.exe

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎05-08-2014 12:50 AM

HP Recommended

Thanks for the links. :manvery-happy:

 

However, the download link for ETHERNET did'nt work. It is showing "unexpected error". Can you provide some other link?

 

Also 2 queries:

 

1. If Network Controller is Bluetooth 4.0, then do it install this only & resloves all BT driver issues or need to install the BT driver in the first link also?

 

2. For SM Bus Controller - How do I find out W7x86/x64 or W8 x64 to install?

 

 

‎05-08-2014 02:07 AM

HP Recommended

For ethernet

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102604-1&cc=us&dlc=en&lc=en...

 

1. If Network Controller is Bluetooth 4.0, then do it install this only & resloves all BT driver issues or need to install the BT driver in the first link also? If you install it and it takes care of all bluetooth driver issues then the issue is resolved. If it does not then install the other driver as well.

 

2. For SM Bus Controller - How do I find out W7x86/x64 or W8 x64 to install? Click on the start button and then right click on Computer then click on properties. Look at the description of your OS in the Window that says System. It will tell you if the OS is 64 or 32-bit.

 

The following image is a VHD running in my loaner HP Spectre 13 which has a 64-bit CPU. The Windows Ultimate is a 32-bit version running in VirtualBox.

 

system_type.PNG


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎05-08-2014 06:02 AM - edited ‎05-08-2014 06:03 AM

HP Recommended

Thanks a lot. I have installed all the listed drivers.

 

All issues resolved except PCI Device - it's still showing yet to be installed..

‎05-08-2014 06:19 AM - edited ‎05-09-2014 01:15 AM

HP Recommended

@dodgedxt 

 

That missing device is the notebook's multimedia SD card reader.

 

Try the following driver softpaq.

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5225013&sp...


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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