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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Don't worry, thank you very much for your answers. I just have one question:

If my network card Is "Qualcomm Atheros model QCWB335" why when I install the drivers my devices administrator says that my network card is Qualcomm Atheros QCA9565?

It's possible to install some drivers for a different Card?

HP Recommended

Unfortunately, I don't know why the description and device manager name are different.

 

The only thing I can guess is that the QCWB335 is actually the FCC ID for the card.

 

If you google QCWB335, you will see it also referred to as a Qualcomm Atheros QCA9565.

 

Because the business support site is not working, my hands are rather tied up as far as suggesting other alternatives.

 

Here is a link to a business notebook.  The model doesn't matter.  Go into the upper right hand corner search window and type Qualcomm Atheros, and it should give you a list of whatever drivers they have right now.  You can sort by date.

 

There should be a lot of bluetooth 4.0 drivers to try.

 

http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3688870&lang=en&cc=us

 

Good luck.

 

Please let us know if you find one that works for you.

 

 

HP Recommended

I finally solved it.... by upgrading to windows 8.1:smileysad:

I couldn't fix it for windows 7, and I had all the drivers in the web for W8.1, so I tried that way, and It worked.

 

Thank you very much for your help

HP Recommended

You're very welcome.

 

Glad you got the wireless card to work.

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