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- Driver help needed

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03-31-2017 08:54 AM
Hello again, thanks to those that helped get my networking driver up and running. I'm still looking for some more drivers with flags on my device manager after doing a full blown reformatting. HP elitebook 8460p, Win 7 home premium, 64 bit.
Here are the remaining ones that I'm looking for:
Base system device:
PCI\VEN_197B&DEV_2392&SUBSYS_161C103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_161C103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880
PCI Serial Port:
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_161C103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700
PCI Simple Communications Controller:
PCI\VEN_8086&DEV_1C3A&SUBSYS_161C103C&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_161C103C
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780
Unknown Device:
ACPI\HPQ0004
*HPQ0004
THanks in advance for your help!
Jon
03-31-2017 09:26 AM
See: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5056901&swLangOid=8&swEnvOid=4052
and select "Windows 7", to get a long list of available device-drivers for your devices:
Base system device
PCI Serial Port
PCI Simple Communications Controller
Unknown Device: ACPI\HPQ0004
ACPI --> Advanced Control Program Interface
If there is a "Chipset" device-driver, install that first.
03-31-2017 10:21 AM
Hi, @Jon1970 :
Here are the links to the drivers you need...
Base system device:
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe
PCI Serial Port & PCI Simple Communications Controller:
This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.
http://ftp.hp.com/pub/softpaq/sp55501-56000/sp55757.exe
ACPI\HPQ0004
This package provides HP 3D DriveGuard for the supported notebook models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook is accidentally bumped or dropped.